We do not generally transfer personal information to third parties. As such, liabilty for onward transfers to third parties will generally not apply. For any personal information received under the Data Privacy Framework by Defined Benefit Services and subsequently transferred to a third party acting as an agent on its behalf, Defined Benefit Services shall retain responsibility for the processing of such personal information and remain liable for damages caused by such agent in processing such personal information in a manner inconsistent with the principles of the Data Privacy Framework, unless it is proven that it is not responsible for the event giving rise to the damage. Please note that Defined Benefit Services may be required to disclose personal information in response to lawful requests by public authorities, including obligations to meet national security or law enforcement requirements.
Defined Benefit Services works closely with its clients to provide accurate data. Individuals may have certain rights of access to personal information, to opt out, and to have such data corrected where incorrect. To learn more about any choices you may have to limit the use, disclosure or correction of personal data, please first contact your Human Resources Department for further information. If you would like to request access to your personal data processed by us, or to limit use and disclosure of your personal data, please contact your Human Resources Representative. If you need to reach the Defined Benefit Services Privacy Officer, please use address shown below or email privacy@definedbenefitservices.com.
Please note that the Federal Trade Commission has jurisdiction over the compliance of Defined Benefit Services with regard to the Data Privacy Framework. For any concerns not resolved by your Human Resources Department or Defined Benefit Services, Defined Benefit Services commits to cooperate with the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner’s Office, and/or the Swiss Federal Data Protection and Information Commissioner, as applicable, and comply with the advice given by the panel and/or Commissioner, as applicable, with regard to personal data transferred from the EU, the UK, and/or Switzerland.
Under certain conditions, it may be possible to invoke binding arbitration for matters not resolved by any of the other Data Privacy Framework mechanisms, as described in more detail in Annex I available here: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf. Defined Benefit Services has committed to refer unresolved Data Privacy Framework complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from your Human Resources Department or Defined Benefit Services, or if your complaint has not been addressed to your satisfaction, please visit https://www.jamsadr.com/dpf-dispute-resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.
We value your opinions. If you have comments or questions about our privacy policy, you may also contact us at the following address:
Chief Privacy Officer Defined Benefit Services, LLC 601 Carlson Pkwy Ste 1050 Minnetonka, MN 55305 U.S.A.
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